It is important for a Landlord to understand how Property Management works; even though there is a lot to learn and we don't expect you to know everything, after all this is our job; it is however, good to understand Property Managers are governed by very strict legislation and most of the advice given to you is based on these legislative requirements. This knowledge can assist in reducing any conflicts. In this document you will find the most commonly asked or misunderstood questions talked about which, I have found, reduces the chance of conflict based on different expectations or understanding. The idea is to ensure you are educated in the processes we put in place to ensure the best management of your investment property and to proactively deal with any issues before they become a disagreement so expectations can be set right from the start.